Fortinet is a global leader and innovator in Network Security. Here you can ask for help, share tips and tricks, and discuss anything related to Fortinet and Fortinet Products.
If you're having a problem with a Fortinet product, first, make sure you submit your request to Fortinet TAC if you have a valid support contract. Next, please provide us as much information about your problem as you possibly can. Some examples of useful information are the following: • Hardware Platform • Software Version • • • Topology diagram • Version and type of software being impacted (i.e.
Browser, your computer's OS, etc.) • What you have already tried as part of your troubleshooting process Support Links • Fortinet Links • • • Brain/Answer Dumps Posting brain or answer dumps for Fortinet certifications is prohibited as they are copyrighted material. Sharing dumps and may result in a site-wide ban.
Cannot reset Fortinet fortiWIFI 80C to factory settings. We have a new Fortinet FortiWIFI 80CM firewall/router. A contract integrator configured the device with a new admin password, but the contractor has since disappeared. There appears to be no reset button on this device that I can locate. I can connect to the serial port. Downloading firmware. Firmware images for all FortiGate units is available on the Fortinet Customer Support website, To download firmware. Log into the site using your user name and password. Go to Download > Firmware Images. A list of Release Notes is shown.
Has anyone tried the new VMxxV licenses, eg VM01V or VM02V? VM01V is just a VM01 without any vdom support. We can't for the life of us get the license to work. When we upload the license it comes up with: 'License uploaded is invalid for this configuration of the FortiGate-VM. Please upload a new license or reconfigure the FortiGate-VM.' We have set the VM specs to what the required are and it's not working. Fortinet support is being most unhelpful at this moment.
Update: Turns out the new licenses work with 5.6 and up even though the 5.4 documentation has a section on the new licenses. Fortinet have said they're going to update the documentation. 
Fortinet Trial Virtual Product Limitations Dear members; Can anyone pls list the possible limitations if the following Fortinet Products for VM's in Trial Licenses: • FortiGate 5.2.x• FortiManager / FortiAnalyzer 5.2.x• FortiADC (VM and D series) 4.3.x• FortiWeb 5.3.x• FortiSandbox 2.0.x• FortiAuthenticator 3.0.x• FortiMail 5.2.x Moreover, can Fortinet please allow its customers to allow access to atleast trial license downloads like their partners/employees. Waiting eagerly for your kind replies. I'm not 100% sure.
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Fortinet is a global leader and innovator in Network Security. Here you can ask for help, share tips and tricks, and discuss anything related to Fortinet and Fortinet Products.
If you're having a problem with a Fortinet product, first, make sure you submit your request to Fortinet TAC if you have a valid support contract. Next, please provide us as much information about your problem as you possibly can. Some examples of useful information are the following: • Hardware Platform • Software Version • • • Topology diagram • Version and type of software being impacted (i.e.
Browser, your computer's OS, etc.) • What you have already tried as part of your troubleshooting process Support Links • Fortinet Links • • • Brain/Answer Dumps Posting brain or answer dumps for Fortinet certifications is prohibited as they are copyrighted material. Sharing dumps and may result in a site-wide ban.
Cannot reset Fortinet fortiWIFI 80C to factory settings. We have a new Fortinet FortiWIFI 80CM firewall/router. A contract integrator configured the device with a new admin password, but the contractor has since disappeared. There appears to be no reset button on this device that I can locate. I can connect to the serial port. Downloading firmware. Firmware images for all FortiGate units is available on the Fortinet Customer Support website, To download firmware. Log into the site using your user name and password. Go to Download > Firmware Images. A list of Release Notes is shown.
Has anyone tried the new VMxxV licenses, eg VM01V or VM02V? VM01V is just a VM01 without any vdom support. We can't for the life of us get the license to work. When we upload the license it comes up with: 'License uploaded is invalid for this configuration of the FortiGate-VM. Please upload a new license or reconfigure the FortiGate-VM.' We have set the VM specs to what the required are and it's not working. Fortinet support is being most unhelpful at this moment.
Update: Turns out the new licenses work with 5.6 and up even though the 5.4 documentation has a section on the new licenses. Fortinet have said they're going to update the documentation.
Fortinet Trial Virtual Product Limitations Dear members; Can anyone pls list the possible limitations if the following Fortinet Products for VM's in Trial Licenses: • FortiGate 5.2.x• FortiManager / FortiAnalyzer 5.2.x• FortiADC (VM and D series) 4.3.x• FortiWeb 5.3.x• FortiSandbox 2.0.x• FortiAuthenticator 3.0.x• FortiMail 5.2.x Moreover, can Fortinet please allow its customers to allow access to atleast trial license downloads like their partners/employees. Waiting eagerly for your kind replies. I'm not 100% sure.